The tour size is kept small @ up to 9 people per tour unless you are a group booking together. We can accommodate up to 50!
Most guests feel unsure at first, then quickly notice how stable and responsive the Segway is. Training is unhurried, and your guide stays nearby to help fine-tune and build confidence before the tour begins.
Yes. Riders must be at least around 11 years old (you know your child better than we do). More mature riders must be able to stand comfortably without assistance.
No, but you must be comfortable on your feet. If you have a hard time walking up stairs without assistance, it is probably not a good fit.
Most scheduled tours are public, meaning other guests may join. The average tour size is about 4-6 people. Private tours are always private and reserved exclusively for your group. Group and private experiences also allow for additional flexibility in pacing and coaching.
Segway tours work well for a wide range of guests, but they are not a fit for everyone. As long as you can stand without assistance and feel comfortable stepping on and off the Segway, you should be able to ride. If you’re unsure, feel free to call us to talk through your situation.
Comfortable, weather-appropriate clothing works best (be aware that it is always a little cooler on the Segway). Flat, closed-toe shoes if you have them — but don’t worry if you don’t. No special gear is needed.
Yes. There are regular stops, and your guide takes photos during the tour and sends them to you automatically (free).
The Segway has no problem with rain — but we understand if you do. Tours typically go out in light rain, and ponchos are provided. If weather becomes an issue, tours can be canceled with a full refund, or we can work together to reschedule. Please call 920-376-0256 to make changes.
12+ hours before your tour: 100% refund. Less than 12 hours before your tour: 50% refund. Less than 3 hours before your tour: 50% refund issued as a gift card. Bad weather: 100% refund or reschedule.
We don’t want people to show up for their tour without a reservation because we will not have a Segway for you. When you make your reservation we give you the meeting location or choosee "Find a Tour Near You" to see meeting locations.
No, for most tours, there is one stop where we get off the Segway to rest our feet. As tours are in small groups, we can also stop as desired for the group.
Yes, there is a handlebar bag for items.
Tax and booking fees are added to the price of the tour.
No, pregnant women are not allowed to ride on the Segway PT for safety reasons. There is a possibility that you would fall.
No. The Segway is designed for one rider. In limited cases, you can rent a bike for them to bring them along.
The tour guides are very good at training and setting you at ease. If you decide you are not comfortable going on the tour there is a $20 training fee.
Yes, it is necessary to sign a liability waiver before participating in the tour. After booking, you will receive the waiver via email to fill out. This is a standard procedure to ensure safety for all participants.
